Your Privacy at 365bdt

1 Introduction and Scope

365bdt ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access or use the 365bdt platform ("the Platform"), located at https://365bdt.vip . This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, how it is stored and protected, and the rights available to you as a data subject.

This policy applies to all users of the Platform, including registered players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, as well as any visitor who browses the Platform without a registered account. By continuing to use 365bdt, you acknowledge that you have read and understood this Privacy Policy in full.

2 Information We Collect

365bdt collects personal information through a variety of methods during the course of your use of the Platform. The categories of data we collect include, but are not limited to:

3 How We Use Your Information

We process your personal data only for specific, legitimate purposes. The primary uses of the data we collect are as follows:

• Account Management: To create, maintain, and administer your 365bdt player account, including processing deposits and withdrawals in Bangladeshi Taka (৳).
• Identity Verification: To verify your age (21+ requirement) and identity as part of our KYC process, and to comply with applicable anti-money laundering obligations.
• Service Delivery: To provide access to casino games, cricket betting markets, slots, crash games, and all other products available on the Platform.
• Customer Support: To respond to your queries, resolve disputes, and manage any complaints submitted to [email protected].
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, bonus abuse, collusion, and other activities that violate our Terms & Conditions.
• Responsible Gaming: To monitor gaming behaviour and, where necessary, apply safeguards such as deposit limits, time-out periods, or self-exclusion measures in the interest of player wellbeing.
• Platform Improvement: To analyse aggregated usage data in order to improve the performance, reliability, and user experience of the 365bdt Platform.
• Marketing Communications: To send promotional offers, bonus notifications, and product updates via email or SMS — only where you have given explicit consent and have not subsequently opted out.

We will not use your data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or notifying you in advance via an updated Privacy Policy.

4 Legal Basis for Processing

365bdt processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is required to perform the contract between you and 365bdt — namely, the provision of betting and gaming services under our Terms & Conditions.
• Legal Obligation: Certain data processing activities (particularly KYC checks and transaction record retention) are necessary to comply with applicable legal and regulatory obligations.
• Legitimate Interests: We process certain data (such as usage analytics and fraud detection signals) where we have a legitimate interest in doing so, provided that interest is not overridden by your rights and freedoms.
• Consent: Where processing is based on your consent (e.g., marketing communications), you retain the right to withdraw that consent at any time with no detriment to your account status.

5 Data Sharing and Third Parties

365bdt does not sell, rent, or otherwise trade your personal data to third parties for their own commercial purposes. We may, however, share your data in limited circumstances with the following categories of recipients:

• Payment Service Providers: Including bKash, Nagad, Rocket, Upay, and partner banks (e.g., Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank) solely to process financial transactions on your behalf.
• Game Technology Providers: Third-party studios and software suppliers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) whose platforms power the games available on 365bdt. These providers may collect session-level data to ensure game integrity.
• Identity Verification Services: Specialist KYC and anti-fraud partners engaged to assist with document verification and identity screening.
• Analytics Providers: Aggregated, anonymised usage data may be shared with analytics platforms to help us understand Platform performance. No personally identifiable information is transmitted in this context.
• Legal and Regulatory Authorities: Where required by law, court order, or lawful government request, we may disclose your data to the relevant authorities.

All third parties with whom we share personal data are contractually obligated to handle it securely and solely for the purposes we specify. We do not permit our service providers to use your data for their own independent marketing or commercial purposes.

6 Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account relationship with 365bdt, plus a further period of five (5) years following account closure to meet legal and regulatory obligations.
• Transaction Records: Financial transaction logs are retained for a minimum of five (5) years from the date of each transaction in accordance with applicable anti-money laundering requirements.
• KYC Documents: Identity and verification documents are retained for the period required by law, typically five (5) years from the date of submission.
• Marketing Preferences: Records of your consent or opt-out status are retained indefinitely so that we can honour your preferences in perpetuity.
• Support Correspondence: Communications with our support team are retained for three (3) years from the date of the last interaction, unless a longer period is required to resolve an ongoing dispute.

Once the applicable retention period has expired, your data will be securely deleted or anonymised in a manner that prevents its reconstruction.

7 Data Security

365bdt employs a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive personal and financial data at rest on our secured infrastructure.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited strictly to what is necessary for their job function.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified security professionals.
• Incident response procedures to detect, report, and address any data breach in a timely manner.

While we take every reasonable precaution to protect your data, no method of transmission over the internet is completely infallible. We encourage you to use a strong, unique password for your 365bdt account and to contact [email protected] immediately if you suspect any unauthorised access to your account.

8 Cookies and Tracking Technologies

365bdt uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device by your browser. We use the following categories of cookies:

• Essential Cookies: Required for the Platform to function correctly. These include session management cookies that keep you logged in as you navigate between pages. These cannot be disabled without impairing your ability to use the Platform.
• Analytics Cookies: Used to collect aggregated, anonymised information about how players interact with the Platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve performance and content.
• Preference Cookies: Remember your settings and preferences (such as language and display choices) so you do not have to re-enter them on each visit.

We do not use third-party advertising cookies or cross-site tracking. You can manage or disable non-essential cookies through your browser's settings at any time. Please note that disabling cookies may affect the functionality of certain features on the Platform.

9 Your Rights

As a user of 365bdt, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us in writing at [email protected]:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to Restrict Processing: You may request that we temporarily halt the processing of your data while a correction or objection request is being evaluated.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our demonstrating compelling grounds to continue.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to all valid data subject requests within thirty (30) days of receipt. Where a request is complex or numerous, we may extend this period by a further thirty (30) days, in which case we will notify you accordingly.

10 Children and Minors

The 365bdt Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please notify us immediately at [email protected].

11 Marketing Communications

With your consent, 365bdt may contact you by email or SMS to inform you about promotions, bonus offers, new game releases, and other news relevant to your account. Examples include seasonal promotions tied to events such as Eid, Pohela Boishakh (Bengali New Year), IPL and BPL cricket seasons, and other relevant occasions.

You may opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email, by sending an opt-out request to [email protected], or by adjusting your communication preferences within your account settings. Opting out of marketing will not affect transactional messages related to your account activity, such as deposit confirmations or security alerts.

12 Changes to This Privacy Policy

365bdt reserves the right to update or modify this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. Where changes are material, we will endeavour to notify registered users via email or an in-platform notice prior to the changes taking effect. We encourage you to review this page periodically to stay informed of how we are protecting your data. Continued use of the Platform after any revision constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to contact our team at [email protected]. We are available 24 hours a day, 7 days a week, including during public holidays across Bangladesh.