Responsible Gaming at 365bdt
We believe that gambling should always be fun, affordable, and in full control. 365bdt is committed to providing every player in Bangladesh with the tools, information, and support needed to keep gaming a positive experience.
Six pillars that shape how 365bdt approaches player protection and responsible gambling.
Strict age verification on every account. No exceptions, no workarounds — ever.
Set daily, weekly, or monthly deposit caps in ৳ to keep your spending within a budget you choose.
Take a short break of 24 hours, 7 days, or 30 days whenever you feel you need distance from gaming.
Permanently or temporarily close your account at any time. Our team will action your request within 24 hours.
Optional session reminders that tell you how long you have been playing and how much you have wagered.
Our support team is available around the clock to help with any responsible gaming request or concern.
Every tool below is available free of charge to all registered 365bdt players. Contact support to activate any of them.
You can request a daily, weekly, or monthly cap on how much you deposit into your 365bdt account. Once set, a limit can only be increased after a 7-day cooling-off period to prevent impulsive decisions. Reductions take effect immediately. Limits apply across all payment methods including bKash, Nagad, Rocket, and Upay.
A time-out temporarily suspends your account for a chosen period — 24 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. You will still receive account communications related to your balance and pending transactions, but all promotional messages will be paused.
If you feel that gambling is causing you or your family harm, self-exclusion allows you to close your 365bdt account for a defined period (6 months, 1 year, 5 years) or permanently. Once self-exclusion is in place, 365bdt will not accept any new deposits or wagers, and all marketing communications will cease immediately. Reinstatement requires a mandatory cooling-off period and a formal written request.
You can set session reminders that appear after a specified amount of time — for example, every 30 or 60 minutes — to let you know how long your current session has been running. This gentle nudge helps you stay aware of your playing time, especially during longer cricket betting sessions or live casino play.
In addition to deposit limits, you can set a maximum loss threshold over a daily, weekly, or monthly period. If your net losses reach the threshold you have chosen, further betting will be paused until the period resets. This tool is particularly useful for players who enjoy high-frequency games like slots or crash titles.
You can request a full statement of your account activity — deposits, withdrawals, wagers, and game history — at any time by contacting our support team. Reviewing your history regularly is one of the simplest and most effective ways to stay in control of your gambling.
Recognising Problem Gambling
Gambling is a form of entertainment, and for the vast majority of players it stays that way. However, for some individuals it can become a problem. Knowing the early warning signs is the first step toward getting help. Ask yourself honestly whether any of the following apply to you:
- You spend more money on gambling than you originally planned, and find it hard to stop when you intend to.
- You chase losses — betting more in an attempt to win back money you have already lost.
- You feel restless, irritable, or anxious when you try to reduce or stop gambling.
- Gambling is affecting your work, studies, family relationships, or finances in a negative way.
- You borrow money or sell possessions to fund your gambling activity.
- You hide your gambling from friends and family, or lie about the amount of time or money you spend on it.
- You use gambling as a way to escape stress, depression, loneliness, or other difficult emotions.
- You have tried to cut down or quit gambling before, but found yourself returning to it shortly after.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use the player protection tools described above and to reach out to our support team at your earliest convenience. There is no shame in seeking help — taking action early makes a real difference.
Gambling Should Always Be Entertainment
At 365bdt, we design our platform — from cricket betting markets and BPL live odds to slots and crash games — with player enjoyment in mind. The moment gambling stops being fun and starts causing stress or harm, it is no longer entertainment. We ask every player to treat their 365bdt balance as a leisure budget, not an investment or a source of income.
Before you start any session, decide in advance how much time and money you are willing to spend, and commit to stopping when those limits are reached — regardless of whether you are winning or losing. This single habit makes an enormous difference to long-term gambling wellbeing.
Know Your Limits
Bangladesh's diverse player base — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — represents a wide range of financial situations and personal circumstances. 365bdt does not believe in a one-size-fits-all approach to responsible gaming. Instead, we encourage every player to set personalised limits that reflect their own financial reality.
A practical rule of thumb: never bet more than you would be comfortable losing entirely. Gambling outcomes are determined by chance, and no strategy, system, or streak of luck changes the long-term mathematical reality of the house edge. Play with money you can genuinely afford to lose.
Protecting Younger Players
365bdt operates a strict 21+ age policy across every product on the platform, including casino games, sports betting, crash titles, and bingo. We verify the age and identity of every player during the KYC process. If you share a device with younger family members, we strongly recommend using device-level parental controls or browser filtering tools to prevent minors from accessing gambling websites.
Any account found to have been opened by a person under the age of 21 will be closed immediately, all funds will be frozen pending investigation, and the case may be referred to the relevant authorities. There are no exceptions to this policy.
Gambling and Mental Wellbeing
We recognise that mental health challenges — including stress, anxiety, and depression — can sometimes lead individuals to use gambling as a coping mechanism. If you are going through a difficult period, we actively encourage you to take a break from the platform and to seek professional support. Gambling during emotionally difficult times significantly increases the risk of developing a gambling problem.
During major cultural and religious observances — including Ramadan, Eid, Pohela Boishakh, and other significant periods — we encourage players to be especially mindful of their playing habits and to prioritise time with family and community over gaming activity.
Need Help? Talk to Us.
If gambling is becoming a problem for you or someone you care about, our responsible gaming team is available 24 hours a day, 7 days a week — including Bangladesh public holidays.
Reach us directly by email and we will respond promptly and in complete confidence:
[email protected]All responsible gaming requests are handled with full confidentiality. You will never be judged for asking for help.
How to Request a Tool or Close Your Account
To activate any responsible gaming tool — deposit limit, time-out, loss limit, session reminder, or self-exclusion — simply send an email to [email protected] with the subject line "Responsible Gaming Request" and clearly state which tool you would like and the parameters you prefer (e.g., "weekly deposit limit of ৳5,000" or "30-day time-out starting today").
Our team will confirm activation within a maximum of 24 hours, and most requests are processed within the hour. Limit reductions and self-exclusion requests are actioned immediately upon receipt. You do not need to provide a reason for your request — simply asking is enough.
Explore 365bdt's games with full confidence — your wellbeing comes first.
365bdt is intended exclusively for adults aged 21 and above. Gambling involves financial risk — only ever wager money you can afford to lose. For privacy information, visit our Privacy Policy page.